Buying Checklist and What to Ask Your Installer or Vendor
When investing in a new fireplace, it’s easy to focus on the flame effect, finish, or overall design. However, before you commit, there are several technical and practical details that can make a big difference to the final result.
To help you achieve a safe, efficient, and professional installation, here’s a complete buyer’s checklist and the key questions you should ask your installer or vendor before purchasing.
1. Power Supply and Wiring
Every type of fireplace — whether electric, gas, or wood burning — has its own power and placement requirements. Understanding these early ensures a smooth installation and prevents costly changes later.
Electric Fires
Modern electric fires such as the Evonic e1800, Solution Fires LUX range, or Onyx Avanti series usually need a dedicated power supply. While some plug into a standard 13A socket, most built-in or media wall fires require a fused spur connection for a tidy, concealed finish.
Ask your installer:
- Will this fire need a fused spur or a standard plug connection?
- Where should the power supply be positioned to keep cables hidden?
- Can the wiring be installed before plastering or wall construction?
Tip: Always confirm the required cable length and access points before the wall is built. Retrofitting wiring later can be difficult and expensive.
Gas Fires
Gas models, including the Hunter Herald 6 or Gazco Reflex 75T, must be fitted by a Gas Safe registered installer. Some models also need a power supply for ignition or lighting features.
Ask:
- What type of flue or vent system does this model require?
- Does it need mains power for ignition or lighting?
- Can I see your Gas Safe registration ID before work begins?
Wood and Multi-Fuel Stoves
Wood-burning models such as the Stovax Stockton 5 or Burley Hollywell 9105 don’t need electricity but do require correct flue access, chimney lining, and hearth preparation.
Ask:
- Does my chimney need to be lined or swept before installation?
- What hearth material and thickness are suitable?
- How much clearance space do I need around the stove?
2. Wi-Fi Signal and Placement (for Electric and App-Controlled Fires)
Many modern electric fires include Wi-Fi connectivity for app or voice control. Models such as the Gazco eReflex RW or Evonic Halo range allow you to adjust flame colours, brightness, and heat output remotely, but only if the signal reaches the fire.
Ask your installer or vendor:
- Will my Wi-Fi signal reach the fire’s location?
- Do you recommend a Wi-Fi booster nearby?
- Can this model still operate manually if Wi-Fi is unavailable?
Tip: Metal framing, brickwork, or media walls can reduce Wi-Fi strength. Test your signal before installation begins.
3. App Support and Software Updates
If your chosen fire includes app or smart-home control, make sure you understand how updates and compatibility work. Some apps are updated regularly, while others may not support the latest phone software over time.
Ask:
- What app controls this fire, and is it available for both iOS and Android?
- Can I control both the flame effects and the heat through the app?
- How are software or firmware updates handled?
- Does it integrate with Alexa, Google Home, or similar systems?
Tip: Download the manufacturer’s app before installation to check compatibility and ease of use.
4. Safety Certifications and Compliance
Safety should always come first. Whether you’re buying an electric suite or a gas installation, make sure the fire meets all relevant UK safety and environmental standards.
Ask your installer or vendor:
- Is this model CE marked and UKCA certified?
- Is it Ecodesign 2022 compliant (for wood and multi-fuel stoves)?
- Is it DEFRA approved for smoke-control zones?
- What safety features are included, such as overheat protection or flame-failure devices?
- Who will issue the installation certificate, and will I need it for my home insurance?
Tip: Only Gas Safe registered engineers should install gas fires. For electric models, a Part P certified electrician ensures compliance with UK wiring regulations.
5. Quick Reference Checklist
| Category | What to Check | Why It Matters |
|---|---|---|
| Power and Wiring | Correct outlet or spur, concealed supply | Prevents visible cables and electrical issues |
| Wi-Fi and Signal Strength | Reliable connection for smart features | Ensures app and remote controls work correctly |
| App Support | Compatibility, updates, and reliability | Avoids problems with access or pairing |
| Safety and Compliance | CE, Ecodesign, DEFRA, Gas Safe | Ensures legal compliance and warranty protection |
Final Thoughts
A fireplace is a long-term investment, so making informed choices from the start will save both time and expense later on. By asking the right questions about power, connectivity, app support, and safety, you can be confident that your new fire will perform perfectly and meet all necessary standards.
At Camden Fires, our experienced team can help you select the right model and guide you through installation requirements and aftercare. Whether you’re choosing an electric, gas, or wood-burning fire, we’ll ensure every detail is correct — from power supply to safety certification.
